Contact Us

Have questions or need assistance? We're here to help!

Need to Get in Touch?

Email us at info@sonaya.shop and our team will get back to you within 24 hours.

Support hours:
Monday to Friday: 8:00-20:00 CET
Saturday and Sunday: 8:00-18:00 CET

When you write, please include your order number so we can help you faster.

Orders are processed in 1-2 business days and usually arrive within 5-13 business days.

You can also check our FAQs for quick answers.